12 Hole Cupcake Box with window and insert - each

Privacy Policy

With competitive price and timely delivery, Xinlongqiao sincerely hope to be your supplier and partner.

This privacy policy sets out how we use plus protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

• name and job title
• contact information including address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by , , fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

If you are looking for more details, kindly visit Custom-12 Hole Cupcake Box.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

FREE Delivery Offers

• FREE Standard Delivery when you spend £45 &#; Royal Mail 48 Delivery.
• FREE Next Day Delivery when you spend £150 &#; DPD Next Day Premium Delivery.

Delivery Information

Dispatch Times

We aim to dispatch your order within 1 to 2 business days.

Premium Delivery Options (UK Mainland)

• DPD Next Day & DHL
  • Cut-off: 3 PM (Mon-Fri)
  • No collection on Bank Holidays
  • Orders placed before 3 PM are dispatched the same day
  • 99% success rate for next-day delivery
  • Note: Next-day delivery is not guaranteed due to external factors.

Click & Collect

Available in London and Birmingham stores.

European 

Delivery

Now available in France, Germany, Spain, Italy, Netherlands, Austria, and Ireland.

Worldwide Delivery

Delivery is available worldwide. Shipping cost will be provided via after order confirmation.

Delivery Service Table

ServicePriceDelivery TimeDetails Royal Mail 24 (1st Class) £4.95 1-2 Days (up to 5 days) Standard first-class service. Delivery aim is 1-2 days but can take up to 5. Royal Mail 48 (2nd Class) £3.99 (FREE over £45) 2-3 Days (up to 5 days) Standard second-class service. Delivery aim is 2-3 days but can take up to 5. DPD Next Day £7.95 Next Working Day The cut-off time is 3 PM. Monday to Friday only. No delivery on Bank Holidays. DHL Next Working Day £7.50 Next Working Day The cut-off time is 3 PM. Monday to Friday only. No delivery on Bank Holidays. DPD Local Saturday £17.50 Saturday Delivery Order by Friday, 12 PM. DPD Local Sunday £17.50 Sunday Delivery Order by Friday, 12 PM. Click & Collect (London) FREE over £30 1 Day Available from IG11 7BG. Wait for confirmation before collecting. Click & Collect (Birmingham) FREE over £15 Same Day Available from B11 3RE. Wait for confirmation before collecting. European Delivery Varies Depends on country Available in France, Germany, Spain, Italy, Netherlands, Austria, and Ireland. Worldwide Delivery Varies Depends on country Available worldwide. Shipping cost is provided via after order confirmation.

Important Information

Brexit Notice

As of January , tax and duty fees may apply for EU customers. Payment instructions will be sent by customs. Failure to pay duties will result in additional fees and a 15% restocking fee if the order is canceled. Postage is non-refundable.

Order Cancellation

If you wish to cancel your order within 30 minutes of placing it, please us at .

Damaged Parcels

If your parcel arrives damaged, please refuse delivery and take a photo of the damage with the driver present. Send the photo to  for further assistance.

Returns & Refunds

Change of Mind?

We offer a 100% money-back guarantee for UK mainland customers (excluding edible products and additional delivery charges). Returns must be:

If you want to learn more, please visit our website White Cupcake Box.

• In new, unopened, and saleable condition.
• Requested within 14 days of receiving your order.
• Accompanied by the invoice order number.

Non-Refundable Items:

• Edible products (due to food safety regulations).
• Cut ribbons (non-refundable after cutting).
• Edible prints and printers (printers lose warranty if used with icing sheets).